PRIVACY POLICY

This document sets out the Privacy Policy of Full Out Apparel and explains how we collect and use your personal information in connection with your relationship with us as a customer or potential customer.

Please read the following carefully to understand our views and practices regarding your information and how we will treat it.

Who are we?

Full Out Apparel is a cheerleading and dance apparel supplier. This Privacy Policy is issued on behalf of us so when we mention "Full Out Apparel", "we", "us" or "our" in this Privacy Policy, we are referring to the relevant company responsible for processing your data as the data controller.

Full Out Apparel is the controller and responsible your data.

Our Data Protection Officer is Lewis Pennicott who can be contacted by emailing: hello@fulloutapparel

Information we collect

By ‘information,’ we mean personal information about you that we collect, use, share, store and transfer in physical and electronic form. This information can be grouped together in the following categories:

Identity and Contact Information includes first name, last name, email address, telephone number, delivery address, billing address or any other information you provide within your personal preferences through your online form submission, over email or through social media.
Transaction Information includes details about payments to and from you and other details of products and services you have purchased from us
Contact History means keeping a record of what you have said to us by email, on social media or otherwise

Social Information means information collected if you choose to link your social media accounts with us.

How we collect information about you

You may give us your information by filling in forms on our website or by corresponding with us by post, phone, email, on social media or otherwise.

How we use your information

We use your information in the following ways:

Identity & Contact Information

So we can reply back to your enquiry
To deliver your purchases to you

Legal basis for processing

Our processing of your personal information is necessary:

For the performance of contracts to which you will be a party to and in order to take steps at your request prior to you entering into those contracts;

For the purposes of legitimate interests pursued by us; or

In order to comply with a legal obligation to which we are subject.

In relation to any processing of special categories of personal information such as information about your health, we will generally rely on obtaining specific consent from you at the time unless there is otherwise a legal requirement for us to process such information.

Legitimate interests

Where our processing is based on the legitimate interest grounds described above, those legitimate interests are: (i) collecting personal information to provide you with a smooth and efficient customer experience; (ii) running our business; (iii) to provide the products and services you have requested; (iv) to prevent fraud; and (v) for our own marketing, research and product development.

Will we share your information with third parties?

Except as expressly set out in this policy we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

However, we share your information with the following categories of companies as an essential part of being able to provide our products and services to you, as set out in this Privacy Policy:

Companies approved by you, such as social media sites (if you choose to link your accounts to us)

Competition winners on social media

We may also share your personal information with:

Law enforcement agencies, other governmental agencies or third parties if we are required by law to do so; and

Other business entities should we plan to merge with or be acquired by that business entity, or if we undergo a re-organisation with that entity.

Your Rights

At any time, you have the right:

to request access to or a copy of any information which we hold about you;

to rectification of your information, if you consider that it is inaccurate;

to ask us to delete your information, if you consider that we do not have the right to hold it;

to withdraw consent to our processing of your information (to the extent such processing is based on previously obtained consent);

to ask us to stop or start sending you marketing messages as described below in the marketing section;

to restrict processing of your information;

to data portability (moving some of your information elsewhere) in certain circumstances;

to object to your information being processed in certain circumstances; and

to not to be subject to a decision based on automated processing and to have safeguards put in place if you are being profiled based on your information.

Any request for access to or a copy of your information must be in writing and we will endeavour to respond within a reasonable period and in any event within one month in compliance with data protection legislation. We will comply with our legal obligations as regards your rights as a data subject.

We aim to ensure that the information we hold about you is accurate at all times. To assist us in ensuring that your information is up to date, do let us know if any of your personal details change. You can access, update by getting in contact with one of our staff members and asking for a change in personal details form.

Data Subject Access Requests

We would gladly assist in any data subject access requests free of charge.

Data subject access requests must be made in writing and delivered to a staff member to ensure action is promptly taken.

Please include the following:

Full Name

Email Address

Billing Address

Details of the specific information you require and any relevant dates

We may ask for further information to identify you and ensure the personal data relates to the individual making the request.

We will respond within one month of receiving the information we require to carry out your request. Responses must be provided in English.

Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted.

How long will we keep your information?

We will keep your information for as long as you have your account, or as long as is needed to be able to provide the services to you, or for as long as is necessary to provide support.

If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.

How to contact us

Questions, comments and requests regarding this policy are welcomed and should be addressed to hello@fulloutapparel.co.uk.

If you have any concerns about our use of your information, you also have the right to make a complaint to the data protection regulator in your country. If you are a UK resident, this is the Information Commissioner's Office, which regulates and supervises the use of personal data in the UK, via their helpline on 0303 123 1113.

Changes to this Policy

Any changes we make to our Privacy Policy in the future will be communicated to all involved and, where appropriate, notified to you by email.

This Privacy Policy was last updated on 25/03/2020.